10 Things We Wish We Could Tell Every Client

Founding Owner & SLP

Michelle Sharkey, MA, CCC-SLP

Supporting clients of all ages with compassion, connection, and evidence-based care — from our founder to our entire team.

As speech-language pathologists, we work with clients across the lifespan — from toddlers discovering their first words to adults rebuilding or improving communication skills. No matter the age, there are some universal truths about communication, progress, and the therapy process that we wish every client (and every family) could fully hear and trust.

These are the messages we find ourselves repeating many times or wishing we had said but maybe missed the chance.

1. Progress isn’t linear — and that’s okay.

Whether you’re learning new sounds, building language, regaining skills after an injury, or strengthening voice and fluency, progress rarely moves in a straight line. There will be good days, slow days, and surprising breakthroughs. All of it is normal — and all of it counts.

2. What happens outside of therapy matters more than what happens inside the session.

We can guide, model, and teach — but real change happens in your routines, conversations, and daily interactions. Your practice at home, work, school, or in the community is where progress truly grows.

3. Communication is more than talking.

Communication is so many things! Some things that communication is:
• gestures
• writing
• AAC
• text messages
• facial expressions
• tone of voice
• body language
• social connection
• functional problem-solving

Speech is only one piece of the puzzle — and all forms of communication are meaningful.

4. Comparison slows your progress and steals your confidence.

It doesn’t matter how your skills compare to a coworker, classmate, sibling, or who you were before. Your journey is your own — and your growth deserves to be celebrated for what it is, not measured against someone else.

5. Play and experimentation matter — no matter your age.

Kids learn best through play.
Adults learn best through meaningful, supportive exploration.
Trying new strategies, practicing in real-life situations, and allowing yourself to explore without fear of “messing up” leads to stronger, lasting progress.

6. Consistency is one of the biggest predictors of success.

Showing up regularly — and practicing between sessions — builds the momentum your brain needs to change habits, form new pathways, and strengthen communication.
We don’t need perfection — just steady commitment.

7. Your concerns are always valid.

If something feels hard, unclear, frustrating, or different than what you expected, we want to know.

You’re the expert on your experience.
Your insight helps us support you better.

8. Progress takes time — and small victories are huge wins.

A slightly clearer sound.
One more intelligible word.
Using a strategy independently.
A successful conversation.
Less tension in your voice.
More confidence in speaking up.

These “small” moments are the foundation of long-term change.

9. AAC, tools, and strategies don’t replace communication — they support it.

Using AAC, visuals, apps, reminders, or compensatory strategies doesn’t mean you’re giving up. It means you’re building a bridge — one that often leads to more independence, not less.

10. We’re on your team.

Our goal isn’t perfection — it’s communication that feels functional, empowered, and authentic to you. We’re here to guide, support, and walk alongside you — celebrating the highs, navigating the lows, and always reminding you that your voice matters.

Whether you’re a parent, a teen, an adult client, or someone supporting a loved one, we want you to know this: You’re doing meaningful work. Progress is possible. And we’re honored to be part of the process with you.